Loyalty program - Helen Hotel

Make your upcoming stay at Helen hotel even more remarkable - we’re inviting you to join our loyalty program. It has nothing to do with earning and redeeming points or accumulating room-nights; there are no tiers of membership (Classic, Silver, Gold and Platinum) or any plastic loyalty cards – we assume you a have a lot of more valuable things to consider while planning your business or leisure trip to St.Petersburg than analyses of hotel’s loyalty program. We appreciate the value of your time – receive on-property benefits from your first stay onward as Helen hotel’s loyalty program member with free, quick and easy enrollment. Book on our website for access to exclusive bonuses and to guarantee best available rates.

Is it your first visit to Helen hotel? 

- Sign in to get a 5% discount on your first stay, and then book rooms with a 10% discount using a special promotional code that is sent in feedback email after guests’ departure from the hotel. Members of the loyalty program will be delighted by exclusive offers and bonuses for regular guests, as well as special offers from the Tillander restaurant (if available).

Have you already been to Helen hotel? Prefer to book online?

- Log in or register in the loyalty program (if you have not done that before and/or booked Helen Hotel via OTA/ third-party sites) - the benefits of membership will begin immediately upon logging in or after using promotional codes. Members of the loyalty program will be delighted by exclusive offers and bonuses for regular guests, as well as special offers from the Tillander restaurant (if available).

Have you already visited us? Do you always book by phone/email?

- Let us identify you! Inform our hospitality managers about your previous stay at Helen hotel (we will need your personal data) or/and make sure to indicate your promotional code – we will provide you with best available rates given appropriate discount. As a member of our loyalty program you will be delighted by exclusive offers and bonuses for regular guests, as well as special offers from the Tillander restaurant (if available).

Please note:

• To participate in the loyalty program, you should register on the hotel’s website using your phone number and email or by means of quick authorization.

• All benefits/discounts start as soon as you’ve signed up, and you can reward yourself from your very first stay and every stay thereafter

• Check your booking history, card number, loyalty level in your account.

• Tiers of membership are automatically upgraded as soon as you make your next booking.

• All loyalty program benefits, amenities, offers, and services are subject to availability and may be changed by the hotel at any time without notice