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Services
Welcome set

We have a welcome deal to elevate your stay and create extra special memories! A pleasant surprise for a loved one, a greeting for friends, a compliment for a business partner – our Wine & Fruit Platters are always a good idea ! Any of three sets, named after the closest colored arched bridges of the Northern Venice, will be served in your room upon prior arrangement. Treat yourself or a guest with a deluxe welcome set of your choice:

  • Pont Vert - «Green Bridge» set: a bottle of light white sparkling wine made at one of the largest wineries in Russia, and a fruit platter - 2900 rubles – 3300 рублей

  • Pont Rouge - «Red Bridge» set: a bottle of imported intensely aromatic red wine, letting you experience a luxurious texture, and a fruit platter – 4300 рублей

  • Pont Bleu - «Blue Bridge» set: бa bottle of light Novosvet brut with enticing floral aromas and citrus notes, and a fruit platter – 5300 рублей

Please note:

  • You are welcome to add these services when booking a room online

  • These services can be ordered no later than 1 day before the guests' arrival

  • In case of cancellation, the prepayment is non-refundable

  • Pre-pay to have the package delivered to your room before you arrive. Service is not guaranteed if paid upon arrival.

If you wish to add a welcome set to an existing reservation, please contact the booking department by phone +7 812 409 60 06 or email.

Hotel services

Exceptional service is at the heart of everything we do; and Helen Hotel’s dedicated team is geared to transform a simple stay to a memorable experience – take advantage of a range of additional services, included in the price of accommodation and offered for an additional fee upon request.