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Services
Guaranteed late check-out

Standard check-out time is 12:00, but sometimes we all wish for a bit more time.

Late check-out is possible by prior arrangement, subject to availability, for an additional fee:

  • half-day rate if a guest departs prior 18.00

  • full-day rate if a guest departs after 18.00

While making the online reservation you are welcome to add guaranteed late check out to your booking – indicate your departure time and our booking engine will show the total amount, including guaranteed late check out if it’s possible.

If you choose to check out at a standard time and not use the guaranteed late check out service, you are welcome to store your luggage at reception free of charge.

Hotel services

Exceptional service is at the heart of everything we do; and Helen Hotel’s dedicated team is geared to transform a simple stay to a memorable experience – take advantage of a range of additional services, included in the price of accommodation and offered for an additional fee upon request.