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Saint Petersburg, Bolshaya Morskaya street, 28/13 +7 (812) 409 60 06
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Early check-in

Early check-in

Standard check-in time at Helen hotel is 14:00. 

Non-guaranteed early check-in

You arrive earlier than standard check in time? Take advantage of our non-guaranteed early check-in offer! Assuming a room is available and has been cleaned up, we will let you check-in significantly earlier than the published check-in time under the following conditions:

  • Non-guaranteed early check-in from 00:00 till 02:00 – extra charge of 100% of the cost of 1 night, breakfast included
  • Non-guaranteed early check-in from 02:01 till 11:00 – extra charge of 50% of the cost of 1 night, breakfast included
  • Non-guaranteed early check-in from 11:01 till 14:00 – free of charge, breakfast is not provided 

Non-guaranteed early check-in is available for an additional fee only if there are rooms available/ready for occupancy at the time of the Guest's check-in. Advance booking of non-guaranteed early check-in is not possible.

Guaranteed Early Check-in

Make the most of your stay with guaranteed early check in so you can curl up in comfort for longer. Spend less time waiting and more time doing what you want! Be in control of your stay with this special offer and reserve a check-in that works with your schedule.

Guaranteed Early Check-in is offered for an additional fee, subject to availability and should be prearranged/confirmed by booking department. Fees vary depending on the time of early check-in:

  • Guaranteed early check-in before 08:00 - extra charge of 100% of day rate, breakfast included

  • Guaranteed early check-in after 08:00 - extra charge of 50% of day rate, breakfast included

While making the online reservation you are welcome to add guaranteed early check-in to your booking – indicate your arrival time and our booking engine will show the total amount, including guaranteed early check-in if it’s possible.

In case you decide to check into your room after 14:00 or/and early check-in is not required / cannot be provided by the hotel due to high occupancy, you can leave your luggage in our luggage room free of charge.

Hotel services

Exceptional service is at the heart of everything we do; and Helen Hotel’s dedicated team is geared to transform a simple stay to a memorable experience – take advantage of a range of additional services, included in the price of accommodation and offered for an additional fee upon request.

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