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Services
Turn down (evening) service

Turn down (evening) service is provided in Deluxes and Suites at Helen hotel. It involves preparing a guest's room for the night by cleaning and refreshing various areas. What we do, wishing you sweet dreams?

  • replenish drinking water
  • make up the bed

  • close the blackout curtains

  • adjust the lighting

  • lay out a bath mat

  • leave a small confectionery item


Turn down service is a small gesture demonstrating our commitment to providing excellent customer service and ensuring relaxing environment for your good night's sleep.

Hotel services

Exceptional service is at the heart of everything we do; and Helen Hotel’s dedicated team is geared to transform a simple stay to a memorable experience – take advantage of a range of additional services, included in the price of accommodation and offered for an additional fee upon request.