Guaranteed early check-in

Standard check-in time at Helen hotel is 14:00. Make the most of your stay with guaranteed early check in so you can curl up in comfort for longer. Spend less time waiting and more time doing what you want! Be in control of your stay with this special offer and reserve a check-in that works with your schedule.

Guaranteed Early Check-in is offered for an additional fee, subject to availability and should be prearranged/confirmed by booking department. Fees vary depending on the time of early check-in:

Guaranteed early check-in after 08:00 - 50% of day rate, breakfast included
Guaranteed early check-in before 08:00 - 100% of day rate, breakfast included

While making the online reservation you are welcome to add guaranteed early check-in to your booking – indicate your arrival time and our booking engine will show the total amount, including guaranteed early check-in if it’s possible.

If you expect to arrive early in the morning, but are not sure about the exact time and may not need immediate access to your room, we recommend using the Non-Guaranteed Early Check-In service: assuming a room is available and has been cleaned up, we will let you check-in under certain conditions. If you choose to check into your room at a standard time and not use the guaranteed or non-guaranteed early check-in service, you are welcome to leave your luggage with our porter, until your room becomes available.

Hotel services

Exceptional service is at the heart of everything we do; and Helen Hotel’s dedicated team is geared to transform a simple stay to a memorable experience – take advantage of a range of additional services, included in the price of accommodation and offered for an additional fee upon request.

All services